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DNA
version
: 2.10 | platform : PC (IBM Compatible)
NetSupport DNA Helpdesk
Every organisation depends
in part on its IT infrastructure to remain competitive
and efficient. Minimising the amount of system downtime
is essential together with ensuring an effective solution
is in place to assist and support users of IT assets.
"The
average Helpdesk Support operator receives 107 support
calls per week...with the average first level help desk
call taking 5.5 minutes. 61% of these calls move to an
escalation procedure and take in excess of 10 minutes"
(source. Helpdesk Institute)
DNA Helpdesk
e-Book :
Click here to view the NetSupport DNA Helpdesk e-book
or alternatively, click on the image to the right to
find out more about how NetSupport DNA Helpdesk can
help your companies 'Helpdesk department':
Discover end-user problems,
generate Detailed recording and tracking
of support requests and...
Deploy efficient help and support.
Discover, Detail, Deploy - NetSupport DNA Helpdesk
DNA Test Drive 
NetSupport Manager
