Introducing the new addition to NetSupport's Product range - NetSupport Notify.

Building on the success of our market-leading classroom management solution, NetSupport School, and recently updated NetSupport Protect desktop security solution, NetSupport Notify has been produced to deliver a cost-effective, secure and powerful desktop notification and alerting solution for both school and corporate networks.

The philosophy behind NetSupport Notify is quite simple - namely to provide a method for delivering key information (notifications) to all desktop users across a LAN or WAN instantly. The beauty of NetSupport Notify is its ease of use, installation and ability to be deployed across any environment without the need for configuration changes to an existing network.

Cost effective and resiliant enterprise wide notification solutions

The top two industries using mass notification systems are government and universities. According to research firm the Yankee Group, the mass notification market is expected to become a $1.2 billion industry by 2011.

Click Here to find out more and to download a free 30-day trial.

NetSupport Manager - The market leader for PC Remote Control now offers full support for Windows, Linux, Mac, CE, Mobile and Windows Vista.

Network World magazine reviewed 9 of the leading Remote Control solutions this year before awarding NetSupport Manager 10 their 'Best of the Tests' award and an "exceptional" rating of 4.7 out of 5. To find out more, read the latest reviews and to download a free 30 day trial copy, please visit www.netsupportmanager.com

View a brief tour of NetSupport Manager 10 here.

NetSupport Manager v10.30 released 13th March 2008. Click here to find out more.

You may have already invested time and money in a remote control suite that isn't meeting your expectations. So why not take a look at what NetSupport Manager has to offer you?

"NetSupport Manager takes the legwork out of network administration. Our IT department is now much more efficient and productive in solving problems and hence keeping our user base happy. NetSupport Manager enables us to get stuck into the problem immediately, rather than walking there, being stopped or interrupted and having to coerce people from their PCs." Jason Thomas, Schefenacker Vision Systems Australia Other NetSupport Manager customers include:

Deliver Instant - On Demand - Support or pre-sales assistance to your customers anywhere in the world utilising any Internet connection. No Software Pre-Installation and Flexible Licensing.

The latest version of NetSupport 24-7 now includes :

• A newly designed and enhanced Operator Console.
• Support for Remotely Rebooting (and reconnecting to) a customers PC.
• PIN Code sessions (issue a customer a code, when entered they connect direct to you).
• Enhanced MAC OS support for customers.
• Additional international gateways for even faster remote control.

Try NetSupport 24-7 absolutely free for 14 days. Click here - and you can be operational within minutes, no functional limitations and available to customise for your organisation. Click here to find out more and see what the experts say.

"We provide on-line help to our customers and we needed to have remote access to their computers. In this sense, NetSupport 24-7 is perfect because our customers, who often are not advanced users, can easily grant us access to their machines thus allowing us to solve their problems quickly. Additionally, this same remote control feature allows us to update the files required to carry out our services. NetSupport 24-7 is ideal for support Hotlines." Electromein Informatica Other NetSupport 24-7 customers include:

Introducing NetSupport School, 14 years in the making, 3 million+ users and a simple proposition, One product - everything you need for complete classroom management. The latest version of our leading classroom instruction and management solution, NetSupport School 9 has been released and includes full Windows Vista support, Print Management, enhanced Internet Monitoring and Restrictions, Instant Messenger and Keyboard Monitoring, enhanced Classroom Testing and much more. A free 40 PC, 30 day evaluation copy can be downloaded from www.netsupportschool.com. "Schools looking for a complete classroom management solution need look no further than NetSupport School as it is, quite literally, in a class of its own." - read the full report, click here. You may have already invested time and money in a remote control suite that isn't meeting your expectations. So why not take a look at what NetSupport School has to offer you? Using, Monitoring and Controlling online resources and the internet within the modern ICT classroom Effective Classroom and Library Printer management

Independent Test Report by Binary Testing Ltd

NetSupport School 9 - PC Pro product review .........RATING: 'Although NetSupport School is aimed at schools, it would be worth serious consideration by any organisation involved in training using networked computers.' Click here to read the full review.

IT assets account for the largest proportion of the overall IT spend, therefore ensuring they are properly managed and maintained becomes one of the highest priority corporate goals for any organisation where TCO (Total Cost of Ownership) is high on the agenda.

"We have had a very good experience with NetSupport Manager in the last few years. We have now gone a step ahead having combined it with NetSupport DNA. In the last year we have migrated from text based terminal applications to client-server application on Windows. Many of the new applications require pre-requisites on the PC's and are often hardware dependent. It was very easy to see where, for instance, computers had insufficient memory, etc.. That also helps us to better evaluate and manage the total cost for our migration to new applications." Raiffeisen Krekova Banks Other NetSupport DNA customers include:

Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets.

Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Requests. NetSupport Helpdesk features advanced implementation of ITIL processes.
Flexible and robust Ticket Management. Full User Management capabilities. Integration with NetSupport and 3rd party solutions. Customisation to suit your individual needs. Powerful and flexible Reporting. Escalation and Notification. Click here to learn more Developed in accordance with the ITIL® Service Desk function described in OGC's ITIL® Service Support book.

What's New? The latest enhancements in DNA Helpdesk Version 2.7 include: New Style User Interface - Click here to view sample screenshots Incoming E-Mail Processing - DNA Helpdesk can now integrate with a mail server enabling incoming emails to be processed based on pre-set criteria. Outgoing E-Mail enhancements - Operators now have the option to trigger an outgoing email when adding comments to a ticket. Active Directory Synchronisation - Replacing the current AD Import option, Helpdesk can now be configured to search a list of domains to find user details and automatically update the helpdesk with changes from Active directory. Solutions - Solutions now need to be 'published' before they can be viewed by Users. A new 'publish solution' permission enables you to restrict access to this feature, ensuring only valid solutions are made available for use. The text of a solution is now saved in HTML format allowing you to have rich text solution documents. File attachments can now be associated with a solution. When adding a solution to a ticket, the search facility will automatically look for solutions based on the ticket type. Escalations - Multiple conditions and actions can now be applied to an escalation rule. The escalation process can now take into account your Helpdesk's working hours and holidays. Ticket Types - The hierarchy now supports multiple levels of Ticket Types. Organisational Structure - A department can now have sub-departments added beneath it. Custom Data - Enhanced custom fields and form options now available. Ticket Search - Commonly used searches can now be saved to the menu.

"After meeting numerous help desk suppliers I was impressed with Netsupport’s solution as this met our needs, allowing all schools and field engineers access to the helpdesk via a web browser. In my opinion Netsupport DNA Helpdesk is very good value for money offering features other products charge a premium for. On top of this support provided for the product is 1st class." Other NetSupport DNA Helpdesk customers include: Find out more and download a free 30 day trial here.