NetSupport Protect News

The Chartered Institute Of Purchasing & Supply Establish A Disaster Recovery Plan With Help From NetSupport

Thu, 30 Jun 2010 09:23:00 GMT

The Chartered Institute Of Purchasing & Supply (CIPS) have chosen NetSupport to remotely host their Disaster Recovery Servers.

CIPS is the leading body in procurement and supply chain management, helping individuals, business, organisations and the profession as a whole to maximise the benefits of procurement practice. Membership of the organisation provides many benefits including a comprehensive range of courses, conferences and publications. CIPS also offers business solutions packages.

Ensuring continuity of service to their customers is key and this led CIPS to look for a partner who could help minimise the amount of system downtime in the event of unforseen circumstances impacting on this objective.

As one of the leading providers of Business Continuity and Disaster Recovery services in the East Midlands and East Anglia, NetSupport were ideally situated to help the South Lincolnshire based organisation.

However, as Brett Car....

NetSupport Host Their Latest Business Continuity Open Day

Thu, 2 Jun 2010 16:08:00 GMT

‘Making Business Continuity and BS25999 work for you’ was the theme as local business leaders and business continuity planners gathered at NetSupport’s Market Deeping HQ for a recent Open Day hosted by NetSupport and their specialist Risk Management partners BGG Associates and CWL Systems.

As one of the leading providers in the region, a fact confirmed by the company’s recent nomination for Specialist Business Continuity and Disaster Recovery Supplier of the Year at the National Business Continuity Awards, NetSupport are well qualified to advise businesses on the need for effective Business Continuity and Disaster Recovery planning.

The aim of the day was to provide delegates with an overview of business continuity and how the British Standard BS25999* can improve their business processes. After opening presentations by NetSupport’s Ravi Pathak, BGG’s David Gregory and Nick Lee from CWL, delegat....

2010 Business Continuity Awards Recognise NetSupport

Fri, 15 Apr 2010 17:08:00 GMT

The CIR Business Continuity Awards recognise excellence within the field of business continuity and operational risk management and Peterborough based NetSupport have been named a finalist in the Specialist Business Continuity And Disaster Recovery Company Of The Year category.

Ensuring the ongoing viability and success of their business in the event of a disaster has become a key objective for many business leaders in recent years and the awards were established to bring focus to those Business Continuity providers who excel in their field.

The judges commended NetSupport for the investment they have made, and continue to make, in providing customers with the latest state-of-the-art facilities combined with the highest levels of customer service. A recent extension of the company’s infrastructure has seen an increase in seat capacity as well as the introduction of an additional data-centre and cutting e....

NetSupport Provides Co-location facilities to AKM-IT Services

Wed, 30 Mar 2010 15:03:00 GMT

AKM, a specialist IT solutions supplier for businesses based in Ely, Cambridge, St Ives and the surrounding area, are the latest company in the region to choose NetSupport as their provider of co-location facilities. With two fully equipped data centres, NetSupport offers the most secure hosting environment for your critical data.

About AKM
Since 1998, AKM has worked closely with customers to offer expert IT solutions. AKM has a proven track record of providing customers with forward thinking and robust solutions that allow growth while maintaining reliability and minimising cost.

Based at Broad Street, Ely in Cambridgeshire AKM have an established customer base in East Anglia which continues to expand.

AKM provides services to all types of business ranging from fresh fruit producers and packers to office based retailers.

www.akm-it.co.uk

NetSupport Short-Listed For Education Resources Award

Thu, 3 Feb 2010 12:16:00 GMT

For the 2nd year running NetSupport have been recognised for their work overseas by being named a finalist in the Education Exporter of the Year category at the BESA organised Education Resources Awards.

With a global install base in excess of 8 million systems, NetSupport’s software is the preferred choice for educators in more than 100 countries. In recent years NetSupport have seen considerable growth in emerging markets as the need to drive up academic attainment through the use of technology is recognised throughout the world.

In North Africa NetSupport solutions have been adopted by the Ministries of Education in Morocco and Libya, both of which have seen the rollout of tens of thousands of PCs across the two countries as part of their ambitious plans to bring leading technology to schools. In the middle-east NetSupport School is the defacto solution for all schools in Saudi Arabia, where over 180,000 copies of our classroom technology are util....

NetSupport's Upgraded Business Continuity Facility Makes The News

Thu, 27 Jan 2010 11:55:00 GMT

Following a recent upgrade to their Business Continuity facilities, which included the installation of a state-of-the-art Fire Suppression system and additional Data-Centres, the Peterborough Evening Telegraph paid a visit to the Market Deeping site to check out what NetSupport have to offer company's looking to implement an effective 'Disaster Recovery' plan.

Thanks to their investment, NetSupport are confident that they offer customers one of the premier Business Continuity, Disaster Recovery and Co-location services in the region.

For more information and to arrange a tour of NetSupport's facilities contact Ravi Pathak, r.pathak@netsupportsoftware.com.

To read the full Evening Telegraph article CLICK HERE.

NetSupport Showcase Their Education Range at BETT 2010

Fri, 14 Jan 2010 12:07:00 GMT

The world’s largest Education technology show, BETT 2010 (formerly known as the British Educational Training and Technology Show) has got off to a great start this year at London’s Olympia despite the snow!

NetSupport, Winners of the 2009 BETT awards, have seen an upsurge in activity at their stand E100 and has received positive feedback from visitors who have been impressed with the latest unique features in both NetSupport School, Interactive classroom management software and NetSupport Notify, whole school alerting and notification solution.

NetSupport have also been working in partnership with Wyse Technology, the global leader in thin computing and client virtualization, who are using this year's BETT Conference as the showcase for their latest technology solutions including a new mobile thin client and the latest versions of its provisioning ....

NetSupport Gear Up For Another Busy BETT Show

Thu, 6 Jan 2010 16:44:00 GMT

Between 13th-16th January educators from the UK and beyond will get their annual opportunity to check out the latest trends in education technology as Olympia opens its doors to the world’s largest event of its kind, the BETT show. As usual NetSupport staff will be on hand to showcase the company’s range of Desktop and Classroom Management software solutions.

2009 saw NetSupport celebrating 20 years in the software development business and their anniversary got off to a flying start when they were named ICT Exporter Of The Year at the BETT Awards. This year’s awards see NetSupport receive further recognition with a nomination in the Leadership and Management Solutions category for the enhancements introduced in version 10.5 of market leading Classroom Management solution NetSupport School.

The delivery of typical ICT teaching is a very visual process and, as such, classroom management software has alway....

Forces Recruitment Services (FRS) choose NetSupport Data Centre for their Customer Centric approach

Thu, 6 Jan 2010 12:14:00 GMT

FRS is the latest organisation to choose NetSupport as their provider of Co-Location and Disaster Recovery Services.

With a dedicated team of account managers responsible for helping ex-service personnel settle back into civilian life it is vital that business-critical systems are available at all times to ensure continuity of service during what is a particularly difficult period for their customers.

A visit to NetSupport’s 2 purpose built Data Centres confirmed to FRS that the infrastructure of the Market Deeping facility provided the ideal hosting environment for their systems.

About FRS
Forces Recruitment Services is the original British ex-military recruitment consultancy specialising in finding jobs for UK Armed Forces personnel. Our track record in assisting ex-military personnel to find employment is an impressive one. Whether you're about to leave the Army, Navy or Air Force or have already left, Forces Recru....

Clarkson Community High School Manage Their IT Infrastructure With NetSupport Technology

Fri, 24 Dec 2009 10:45:00 GMT

Located in the North Western suburbs of Perth, Australia, Clarkson Community High are a forward thinking school who have invested heavily in their IT infrastructure.

NetSupport’s range of Desktop Management solutions are helping the school maximise the return on their investment. High on the agenda was a Classroom Management (NetSupport School) solution that would help IT teachers provide a safe and focused learning environment. However, it quickly became clear that a mix of NetSupport’s other products could help the faculty as a whole.

Internal communication has benefited from the installation of NetSupport Notify. Both critical and routine alerts can now be delivered across the school network in an instant and unlike traditional options such as e-mail, the message takes screen focus on the recipient’s desktop so can’t be ignored or saved for later.

With a continual stream of students using the schools computers maintain....

PPF plc co-locate their servers from Docklands to NetSupport House in Market Deeping

Fri, 17 Dec 2009 15:12:00 GMT

PPF plc operates two distinct divisions in the United Kingdom. The Agency Driver Network (ADRN) is focused on sourcing and supplying a flexible resource of drivers. Sister company TW Networks, delivers a specialised and tailored approach to the provision of agency workers for industry. Recognising the importance of the continuous availability and security of all online systems, PPF have chosen to relocate their critical server based systems to the Eastern region's premier Business Continuity and Co-location provider, NetSupport.

NetSupport recently completed a £400,000 investment project in expanding both its BC provision as well as its dedicated Server Hosting capabilities with a second data centre facility. Backed by on-site power, fire suppression, 100mb dedicated bandwidth and full redundancy on all systems, NetSupport are recognised as offering the most complete solution available in the region.

About PPF plc
G....

The NetSupport Education Range Showcased at Educatice

Wed, 24 Nov 2009 09:59:00 GMT

France’s highest profile technology event for educators, Educatice, has just closed its doors at the end of a busy few days and NetSupport’s partner in the region, Query Informatique, were on hand to demonstrate the latest offerings in the NetSupport range.

With technology set to play a greater role in French school’s thanks to increased government backing this was an ideal opportunity for ICT teacher’s, managers and administrators to find out how NetSupport’s range of complementary solutions can help them tackle the challenges that lie ahead.

Query Informatique’s Rui Costa was delighted with the feedback he received from visitors to the stand; “The use of computers in classroom teaching and across school’s in general is really on the increase in France and with this comes a greater need for education to identify tools that can help support the increasingly sophisticated IT infrastr....

NetSupport and BGG Associates Announce Strategic Partnership

Tue, 16 Nov 2009 11:51:00 GMT

NetSupport are pleased to be working in partnership with BGG Associates, authorised BS25999-auditors in providing simple, affordable, and expert research, consulting and training services and much more. The partnership will allow both companies to provide a complete end-to-end solution for clients. The partnership of these complementary service offerings will capitalise on each company’s expertise. The services will include full consultancy for accurate problem identification through to problem resolution and the provision of an unrivalled infrastructure, including state-of-the-art purpose built Data Centre in Market Deeping, on the outskirts of Peterborough, providing a complete operational environment with 202 recovery positions, within easy access of road and rail links. This includes three separate recovery suites of varying sizes, creating choice of ready-made offices to move into, complete with fully networked environment, two separate server rooms, digital telepho....

NetSupport Extend Business Continuity Facilities With Help From Newflame

Fri, 12 Nov 2009 15:52:00 GMT

Read how fire safety specialists Newflame have helped implement a state-of-the-art fire suppression system as part of NetSupport's extended Business Continuity facility.

CLICK HERE to read the full article.

Effective Management Of Your School's IT Resources: NetSupport's Education Range Reviewed

Sat, 6 Nov 2009 17:04:00 GMT

It's not only the recent launch of NetSupport School 10.5 that has been receiving press attention lately. Leading title Education Business has been extolling the virtues of NetSupport's other education offerings.

Click Here to read the full article.

NetSupport Join The Windows 7 Party

Fri, 22 Oct 2009 15:27:00 GMT

NetSupport are pleased to announce that their range of Desktop Management and Remote Support solutions are fully compatible with Windows 7.

A diverse range of platforms, protocols and physical assets provides PC Management and Remote Control Software solutions with the continuous challenge of being able to offer support to a variety of configurations and to ensure that critical IT infrastructure is available when needed most.

The key to NetSupport's success, particularly through its market-leading Remote Control tool NetSupport Manager, is its ability to provide comprehensive multi-platform support for Windows, MAC, Linux, Solaris, CE, Pocket PC and Windows mobile devices.

For more information on the NetSupport range please visit www.netsupportsoftware.com

EasyLink Services Keep Computers Secure with NetSupport Protect

Fri, 15 Oct 2009 16:42:00 GMT

EasyLink Services is a global leader in Business Messaging & Transaction Services and NetSupport are delighted that NetSupport Protect has been chosen as their preferred Desktop Security solution.

EasyLink Services needed a solution to ensure their computers were fully protected at all times. NetSupport Protect has allowed IT administrators to create a secure desktop environment, where users are prevented from deleting critical files or applications, making unauthorised changes and harming the operating system.

About EasyLink Services
EasyLink Services International Corporation - The global leader in Business Messaging and Transaction Services.

EasyLink offers a comprehensive portfolio of “any to any” business messaging and transaction services that can bridge the most challenging technology gaps while creating significant cost efficiencies across an organization.

For further inf....

Anglian Water Join With NetSupport For Business Continuity Services

Thu, 30 Sep 2009 11:11:00 GMT

At Anglian Water we take business continuity very seriously. As our products drinking water, treatment of wastewater - are essential for health and well being it is vital that we maintain our services through any crisis. With this background we are delighted to have selected NetSupport as our provider of a Disaster Recovery Centre, particularly supporting our Customer Call Centre and Operational Management Centre. Our confidence in NetSupport services grows off of the back of successful tests of their facilities; recently we had over 100 of our staff working from their Market Deeping site. We have found NetSupport incredibly supportive through the testing of their facilities; all of our requests for access and assistance have been fully supported. We look to the future with far greater confidence that we can manage our business through a crisis having a DRC solution with NetSupport.

Simon White
Business Continuity and Emergency Response Manager
Anglian Wat....

NetSupport Host Annual Partner Event

Tue, 28 Sep 2009 15:55:00 GMT

The grand setting of Wotton House, Surrey, was the venue for the 2009 NetSupport Partner Event. In recent years the annual event has been held in locations such as Las Vegas, Malta, Portugal and Spain but to commemorate NetSupport’s 20th Anniversary it was fitting that a UK location was chosen this year.

A packed 3 days of presentations, technical demonstrations and round table forums gave NetSupport distributors from around the world the opportunity to catch up on current and future product developments and for NetSupport’s Managing Director Al Kingsley the event once again proved its worth;

“Having our partners under one roof gives us a great opportunity to communicate our development and sales strategies and to discuss any local issues individual distributors may have. It was heartening to hear that despite the economic climate currently affecting many territories sales of the NetSupport range are still strong and ....

Indian Educators Get To See The NetSupport Range at E-India

Thu, 2 Sep 2009 12:39:00 GMT

Hyderabad International Convention Centre has just hosted India's larget ICT Event, E-India, and the NetSupport range has again proved a hit with visitors.

As technology starts to play a bigger role in the day-to-day teaching of Indian students the interest in Class Management solutions such as NetSupport School is greater than ever. Visitors were able to see the latest updates to NetSupport School's monitoring and presentation tools as well as the complementary solutions NetSupport are bringing to market.

NetSupport Protect provides a simple and intuitive Desktop Security solution that ensures a consistent and secure PC configuration is always available and Instant Alerting tool NetSupport Notify is a popular choice for those needing to deliver attention-grabbing messages across their newtork.

NetSupport's Channel Manager for the region Ravi Pathak was delighted with the response from visitors; "India is very much a de....