Enabling NetSupport School to work with the Windows XP Firewall

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Summary

When Microsoft Windows XP Service Pack 2 is installed on to a machine, this service pack installs and enables by default the Windows firewall. The Windows Firewall in its default configuration will block all Network activity produced by NetSupport School/Inform.
In order for NetSupport School/Inform to function correctly on a machine that has the Windows Firewall enabled, the Windows Firewall Configuration must be modified.

Details

NetSupport have provided a utility that will configure the Windows Firewall to allow NetSupport School/Inform to function correctly. To use this utility follow the instructions below

To enable NetSupport School/Inform in the Windows Firewall Configuration
1. Download the ICFCONFIG.EXE File (link at the bottom of this page)
2. Run this utility on a machine with NetSupport School/Inform Installed using the following command
      ICFCONFIG -e NSS
3. This will create all the required entries in the Windows Firewall Configuration to allow NetSupport School/Inform to function correctly.

The ICFCONFIG utility can also be used to remove a NetSupport Product from the Windows Firewall Configuration see below for all the ICFCONFIG Command line options

 

Full Syntax for the ICFCONFIG utility

icfconfig [options] PRODUCT

options:
-e enable product in Windows Firewall
-d disable product in Windows Firewall
-r remove product from Windows Firewall

PRODUCT can be NSM, NSS, DNA or ALL
NSM - NetSupport Manager
NSS - NetSupport School/Inform
DNA - NetSupport DNA
ALL - Configures for all Installed NetSupport Products

Note:
The NetSupport Deploy Application uses Microsoft File and Print Sharing to Remotely install NetSupport School/Inform. If you need to use NetSupport Deploy to deploy to a machine that has the Windows Firewall Enabled you must enable File and Print Sharing in the Windows Firewall Configuration.

If you require any further assistance please contact NetSupport Technical Support support@netsupportsoftware.com

Applicable Product(s) : NSI 8.50 ,NSS 8.50 ,NSS 8.01 ,NSS 8.00 ,NSS 7.50 ,
Applicable Operating System(s) :, Windows XP
Associated Files : icfconfig.exe (127433kb)
Date Created : 18-8-2004 00:00:00
Date Modified : 25-5-2005 14:35:18
Revision Number : 3

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